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Apple Software Update trouble

It appears that iTunes + QuickTime has trouble installing when Outlook is running. Occasionally, the Apple Software Update program will appear telling me there are updates that need to be installed. When I tell it to go ahead and install the updates I get a dialog with the following message.

Errors occurred while installing the updates. If the problem persists, choose Tools > Download Only and try installing manually.
If I follow the instructions and run the iTunes.msi installer I get another dialog warning about outlook.
Outlook is currently running on this computer. If you proceed without quitting Outlook it is highly recommended that you restart Outlook after installation.

I run into this problem every time. I've tried a few experiments to see if I can narrow down the problem. This last time I came to the following conclusions.

  • If outlook is closed when I run iTunes.msi I don't see any dialogs.
  • If I close outlook before I run the update from the Apple Software Update program it still errors out.
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Re: Apple Software Update trouble

Hey, Just wondering if you ever found a solution to the apple updater problem apart from downloading manually? --Sam

Re: Apple Software Update trouble

Not yet but that dialog I get when I run the installer makes me think it has something to do with Outlook. Are you running Outlook 2003 when you get the error?

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